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Hewlett Packard Enterprise: Wellness Dashboard


IT health, performance, and utilization that uses artificial Intelligence or predictive analytics for IT operations (AIOps)  Deep dive located here. 

The Wellness Dashboard provides a comprehensive 360° health view of the HPE GreenLake Edge-to-Cloud platform.​ This translates to actionable insights you can use to prevent issues, minimize downtime and optimize costs.

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The dashboard prioritizes critical events, eliminates unnecessary alerts and streamlines root cause analysis.​ The result would be improved IT efficiency, reduced risk, and faster business agility.


WORK COMPLETED IN 2023 - 2024
My role on this project was to review my team’s Research and Voice of the Customer Feedback to ensure that PM and Tech & Incubation were providing use cases that would improve our GTM Strategy as well as solve our customer’s problems.  Multiple consultations with Fellows at HPE helped to provide content engineering strategies around our AI integrations to surface important metrics that could be discoverable by customers on the dashboard but also available within different services pages.

​​Benefits

  1. ​Proactive identification of potential issues.

  2. ​See issues trending over time categorized by urgency.

  3. ​Leverage real-time telemetry for data-driven insights and AI-powered recommendations to optimize HPE GreenLake deployment and effortless case creation directly from the dashboard.

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Features:​

  1. ​The Summary chart that you see up top on the dashboard page shows insights. These allow you to view events and cases across your HPE products with time series charts, line and bar, visualizing trends based on your chosen time frame.

  2. ​The Event table. It puts the user in control with powerful filtering and search options. Utilize the search bar to quickly find specific events or apply filters to narrow down the list based on different criteria as we can see here.

  3. Events details panel. Clicking on an event opens a detail panel with description, recommendation, and impacted resources. Users can also take actions like creating a case, putting it in archive or flagging it, etc.

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